कभी-कभी कुछ किस्से इस बात की तसल्ली देते हैं, कि दुनिया में आज भी ईमानदारी से काम करने वाले लोग हैं. इस बात को साबित किया है एयर इंडिया फ़्लाइट के केबिन क्रू ने. दरअसल, एयर इंडिया के सिक्योरिटी डिपार्टमेंट में एक बुज़ुर्ग महिला अपना पासपोर्ट बैग भूल गई थीं, उन्हें ये फ़्लाइट पर बैठने के बाद पता चला. तब एयरक्राफ़्ट क्रू ने फ़्लाइट रोक कर पहले महिला का बैग वापस दिलवाया.
संयोग से उस फ़्लाइट में वरिष्ठ पत्रकार वीर सांघवी भी मौजूद थे. उन्होंने ट्वीट करके पूरे वाक्ये को बताया और कैबिन क्रू द्वारा बैग लौटाने के प्रयासों की सराहना की. अपने अनुभव साझा करते हुए, सांघवी ने लिखा,
एयर लाइन उड़ान भरने के लिए तैयार थी. तभी एक बुज़ुर्ग महिला को एहसास हुआ कि वो अपना पासपोर्ट बैग सिक्योरिटी में भूल गई हैं. ये जानकार कैबिन क्रू ने पहले बुजुर्ग महिला का बैग ढूंढा. जब उसे चेक किया, तो उसमें महिला का पासपोर्ट निकला. फिर उन्होंने महिला को बैग वापस कर दिया.
On a @airindiain flight.Ready to take off but an elderly passenger just realised she forgot her passport bag at security. Annoying to wait but heartwarming to see the staff run back to look all over for it.
— vir sanghvi (@virsanghvi) March 31, 2019
They found it.
An airline with a heart.
Could have been your mom or mine
सांघवी के इस ट्वीट पर लोगों ने अपनी प्रतिक्रियाएं दीं.
Always found @airindiain crew the most civilised & helpful https://t.co/FJ37RdjOCu
— Ashish Dimri (@dimwitsessions) April 2, 2019
Similar experience with me during my last visit to India .. flight to Patna was delayed by few minutes to power bank in my checked in baggage. Air India staff were awesome… thank you guys once again https://t.co/2TmlLc9P4v
— SUNIL OJHA (@suojha) April 1, 2019
My compliments to the airline. Age takes its toll and spares no one. We must realise this universal truth and adjust our responses accordingly.
— RD Vinayak (@RDVinayak) April 1, 2019
May God reward the Airlines.
Have a good day friends https://t.co/LuVdQ9LrcQ
I love this tweet. Yes, my experience with our national carrier has always been very good https://t.co/rkVSQ4aJRS
— Syed Ata Hasnain (@atahasnain53) April 1, 2019
I was super late once for the flight and almost into tears coz the counters had closed. I had a conference to organise the next day. They checked me in to #businessclass to accommodate me. This was my #TheMomentofGreatCustomerExperience @airindiain https://t.co/k29m2VDsLj
— Tamanna Gupta (@TamannarGupta) April 1, 2019
Heartening tweet! An occasion to speak about the airline with no heart @IndiGo6E. The airline shut the boarding in front of my mother’s eyes as she sobbed and pleaded to be let on the flight, which she was taking to meet her daughter’s first child. She was told rules are rules. https://t.co/xMOACZVoWe
— Aashika (@belleashlik) April 1, 2019
same happens with me when i left one bag to counter. Thanks Air india. @airindiain https://t.co/juND5MG3F4
— Shekhar (@Shekhar_gangaur) March 31, 2019
Every time one gets annoyed with @airindiain — by the compulsory (bad) vegetarian food, or delays or that they gutted their once excellent IFE — comes a reminder of how wonderful the crew and ground staff are. I try not to fly any other airline if I can help it.
— Siddharth (@svaradarajan) April 1, 2019
Something about AI. They even fuss if you refuse a meal. Have a huge soft corner for them.
— Swati Chaturvedi (@bainjal) March 31, 2019
This is why @airindiain is my favourite airline. They always go that extra mile to make your trip pleasant. https://t.co/1j5qXWMyYB
— نتاشا Natasha (@nuts2406) March 31, 2019
I find @airindiain much more friendly than rest.
— Priyashmita Guha (@priyashmita) March 31, 2019
I try flying them usually https://t.co/oeiAy9LIv6
सांघवी ने आगे लिखा, कि वो महिला आपकी या मेरी मां भी हो सकती थीं. उन्हें इसलिए पता नहीं चला क्योंकि वो एक कनेक्टिंग डोमेस्टिक फ़्लाइट में थीं.
ऐसे लोगों की इस देश को और इस समाज को बहुत ज़रूरत है.
